Policies
Terms & Conditions
These terms govern your use of the ALISHAN OUD website and any purchase you make through it. By browsing or ordering, you agree to them.
Last updated: [Insert effective date]
01Use of the website
You may use this website for lawful, personal purposes only. You agree not to misuse the site, interfere with its operation, attempt unauthorised access, or copy its content for commercial use without permission.
02Products and descriptions
We aim to describe and present our products accurately. Product names, packaging, sizes, formulations and presentation may change without notice as the collection develops. Images are brand visuals and may include campaign styling; where a visual represents more than one bottle it is presented as campaign photography rather than a product listing.
03Pricing
Prices are shown in the applicable currency and are confirmed with you before an order is finalised. We may correct pricing, product or availability errors before accepting an order, and we will contact you where a correction affects your order.
04Orders and acceptance
An enquiry or order request does not create a binding contract until we confirm it. We may decline or cancel an order where a product is unavailable, where pricing or product information was in error, or where we suspect fraudulent or unauthorised activity.
05Payment
Payment is accepted through the methods confirmed at the time of order. You confirm that any payment instrument you use is yours or that you are authorised to use it.
06Cancellations
You may request cancellation before your order is dispatched. Once dispatched, the Returns & Refunds policy applies.
07Intellectual property
The ALISHAN OUD name, logo, product names, photography, packaging design and website content are protected by intellectual property rights and may not be reproduced or used without our written permission.
08Limitation of liability
To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising from the use of this website. Nothing in these terms limits liability that cannot be limited by law, and nothing here affects your statutory consumer rights.
09Product use and safety
Fragrance products are for external use only. Use them only as directed on the final retail label, avoid contact with eyes, and do not ingest. Always read the packaging before use.
10Governing law
These terms are governed by the laws of [insert governing law and jurisdiction, for example India, with jurisdiction in the courts of Mumbai], without regard to conflict of law principles.
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